Fixture
Replacement Services

BJG Construction Values in Action

Our work is guided by core values that ensure exceptional results and customer satisfaction:

• PLAY THE LONG GAME: Do what's right ten years from now. No shortcuts. This isn't about any single transaction. It's about adding value for the long-term.
• EARN CONFIDENCE: We have a responsibility to show up every day and earn the trust of our clients, our partners, and each other. Don't expect to win today just because you did yesterday.
• ASSUME POSITIVE INTENT: Until proven otherwise, our clients deserve to be given the benefit of the doubt. We never know someone's situation and should act accordingly.
• TELL THE TRUTH: Our customers deserve to know the truth. Our business is built on trust and integrity. When asked a question, it is always best to speak truthfully.
• CONTINUOUS IMPROVEMENT: We work to improve our customers' experience daily. There is always a next level of service or education we can extend to them.
• HONOR COMMITMENTS: In our world, a promise is something our customers should be able to count on. We lose our credibility when we don't follow through.
• KEEP IT FUN: Remember that our business is not life or death. Keep perspective. Don't take yourself too seriously. Find a way to laugh every day.

These values guide every fixture replacement project we undertake in Hollister and beyond.